What is your MOQ? Do you support mixed orders?

Defaico's typical lead time depends on the order type and the level of customization. According to the company's official FAQ, the normal delivery time is 20–30 days after order confirmation. For engineering and project orders, lead times usually range from 20 to 45 days, depending on the product category, order quantity, and customization requirements. For large-scale projects, Defaico also supports phased delivery to help customers keep construction and installation schedules on track. Throughout the production process, the company uses modular product systems, production planning, and strict timeline management to maintain reliable delivery performance. The sales team will confirm the estimated lead time based on your specific project requirements before production begins.

Yes. Defaico can provide project references and case studies based on its completed engineering projects. According to the company's official website, Defaico has delivered more than 800 projects across over 80 countries, serving contractors, developers, designers, and hospitality clients. The website showcases completed projects in hotels, resorts, luxury villas, restaurants, cafés, and commercial spaces, including projects in the United States and other international markets. These case studies introduce the project background and the furniture solutions supplied, helping customers better understand Defaico's engineering capabilities and product applications. If required, the sales team can recommend relevant project references according to your project type and furniture requirements.

Defaico mainly uses aluminum and teak for its outdoor furniture collections. Aluminum is selected because it is lightweight, rust-resistant, and suitable for long-term outdoor use. To improve durability and appearance, aluminum frames can be finished with powder coating or anodizing, depending on project requirements. For wooden collections, Defaico offers FSC-certified teak, a material valued for its natural weather resistance, strength, and long service life. Many upholstered outdoor products also use weather-resistant outdoor fabrics with quick-dry foam to provide comfort and reliable performance in different climates. Material options can be selected according to the project's design, environment, and functional needs, while ensuring stable quality and engineering-grade performance.

Defaico operates under certified management systems and can provide relevant documents to support project quality and compliance.

According to the company's official information, Defaico works under ISO, CE, FSC and IPMS certified management systems and has been verified by international inspection agencies such as SGS and V-Trust. The company also holds 33 patents and multiple registered trademarks. Depending on the project and product requirements, Defaico can provide applicable certification documents, inspection or audit reports, and related testing records during the cooperation process. If your project requires specific compliance documents, our team will confirm the requirements in advance and provide the appropriate documentation whenever available.

We maintain a strict and reliable quality control process.

Defaico operates under certified management systems including ISO, CE, FSC, and IPMS. Our system-driven quality control covers the entire production process, from raw materials to final products, ensuring stable structures and consistent quality. We are verified by international inspection agencies such as SGS and V-Trust. With 33 patents and a team of 200 professional workers, we focus on engineering standards, durability, and batch consistency. This commitment supports our 800+ successful global projects and builds long-term trust with clients.

Yes, we can provide support for design and pre-production needs.

As part of our one-stop engineering furniture solution, Defaico assists with design development to help clients achieve their project vision. Through modular systems and high-precision customization, we work closely with designers and contractors to optimize configurations and ensure 95%+ design similarity. While specific details like CAD drawings, 3D renderings, or physical samples can be discussed based on project requirements, our experienced team focuses on clear communication, feasibility checks, and reliable production preparation. Contact us to explore how we can support your customized project from the early stages.