Case
Q 1. Which countries do you export to before?
A: We have exported our furniture to America, UK, Germany, France, Russia, Australia, New Zealand, India, South Africa and so on. And we have distributors in UK, Germany, USA and so on.
Q 2. What is your delivery time of furniture?
A: It will take about 25--35 days after order confirmation based on container order.
For sample order, it will take about 15 working days after order confirmation or more based on detailed furniture design.
Q 3. What are your payment methods?
A: We accept TT, Western Union, Paypal, Western union and so on.
Q 4. What are features of your company and products?
A:
1) All Brazil imported vintage real leather.
2) Professional workers who has more than 10 years' experience to make hand crafted work.
3) Strictly quality control system.
4) ERP System for order tracking.
Q5.Which is your advantage on leather?
A: Our Defaico has own tanning leather workshop. All raw leather material is selected from Brazil imported top cow leather, after hand-grinding and moistureproof &antifouling processed, all Defaico leather is with natural texture, soft feeling, wear well and with retro/vintage taste. Thickness of leather is approximately 1.0-1.2mm. And there are more than 30 color options to meet clients’ different requirements.
Q6.Do you accept furniture customization?
A: Yes, sure. We can make different furniture design based on client’s special requirements. After proposal approval, we will creat CAD drawings for different design, and after drawings singed we will go ahead production.